What I Learned at NYC-SHRM

Last Friday, I introduced Harmony Circles to a packed room of Human Resource professionals from all across New York City. I had been invited to speak at the NYC-SHRM conference, to introduce some key concepts from the world of ADR (alternative dispute resolution), as they apply to business settings. ADR has been gaining attention and […]

The 3 Most Important Communication Skills for Business Leaders

As a Conflict & Communication Consultant, I am often asked my opinion on the most important skills that a manager needs, in order to inspire and lead effectively. Since each individual company and team will have its own flavor and style, you might think it nearly impossible to come up with skills that hold across […]

Podcast: Workplace Harmony Circles

How can we address conflict in a healthy, meaningful, and effective way? Kira Nurieli, a social-organizational psychologist and mediator, joins me on this episode of The TalentGrow Show to share her unique and transformative approach to conflict resolution: Harmony Circles.

The Magic of Harmony Circles

I came upon the idea of Harmony Circles* by chance. I hadn’t expected Harmony Circles to take over my practice and become my passion-project. I thought it was just another hippie idea, the newest fad. But once I witnessed and experienced a few Circles, it was clear that there was no denying the fact: Harmony […]

The Most Important 4 Words

Most of us coast through life – get an education, have a career, get together with friends and family, get old and pass on. We enjoy ups and downs, achievements and failures. It’s normal. It’s human. Life is beautiful and sad and rich. And some of us have especially difficult challenges along our journey – […]

The Secret to Networking (That Gets Results!)

I recently attended a business networking event at which there was a palpable common thread: Nobody wanted to be there. I heard things like, “I hate networking events, but I figured I’d give it a shot,” and “I know this is how I’m supposed to market myself, so it’s a necessary evil.” One woman was […]

What My Chemistry Teacher Taught Me About Conflict

In high school, I had a fantastic chemistry teacher, Mrs. B, who was driven to inspire us with a love of learning. We were a crowd of honors students, and she seemed to bare her soul to us, through her passion for chemistry. In her commitment to challenge us in our scientific growth, she served […]

Conflict Coaching for Breakthroughs

I love drama. When I was a child, I dreamt of being an actress – and I pursued that line until I found another way of engaging my flair and passion for drama: as a conflict and communication strategist. I tell friends that every time I mediate, it’s like Judge Judy meets Geraldo – I’m […]

Centered Mindfulness

Getting Centered

About 15 years ago, I was headed to a life-changing event and was extremely anxious and nervous. I knew I had to be at peak-performance, and I turned to friends who were older and more experienced than me, for advice. One particular friend introduced me to a mindfulness/meditative practice that has been literally life-changing. I […]

Problem Solving

How to (un)solve problems

We face many decisions, challenges, and problems every day. From choosing our clothes, to our deadlines, to our children’s meals, we have to make myriad decisions in our lives. Most of these decisions (nay, all of them, if you ask an anthropologist) are driven by, informed by, and/or affect those around us. We have to […]

The Case for Mediating Small Claims

An elderly lady is screaming at her adversary across the table. She’s calling the defendant names, threatening him, pounding on the table, and otherwise acting clearly outraged. She brings up his character – he is a liar and a thief, and she hopes he will suffer greatly from his abuse of her. The final agreement, […]

Managing the Difficult Task of Firing an Employee

Handling Difficult Conversations

A friend in human resources recently shared with me that the toughest part of her new job is when she has to fire/let go of an employee. She can handle long-hours, neurotic personalities, and even an angry or belittling comment, but being the “bad guy” and bearer of bad-news feels jarringly wrong. Unfortunately, this is […]

Children Thinking Fast and Slow

Reading Thinking Fast and Slow by Daniel Kahneman is a game-changer for parents and caregivers. The book shares a radical way of conceiving how we process information, based on decades of psychological research conducted by the author and his partner. The key principle is this: we have two primary ways of thinking: fast and slow. […]

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