What I Learned at NYC-SHRM

Last Friday, I introduced Harmony Circles to a packed room of Human Resource professionals from all across New York City. I had been invited to speak at the NYC-SHRM conference, to introduce some key concepts from the world of ADR (alternative dispute resolution), as they apply to business settings. ADR has been gaining attention and […]

The 3 Most Important Communication Skills for Business Leaders

As a Conflict & Communication Consultant, I am often asked my opinion on the most important skills that a manager needs, in order to inspire and lead effectively. Since each individual company and team will have its own flavor and style, you might think it nearly impossible to come up with skills that hold across […]

The Magic of Harmony Circles

I came upon the idea of Harmony Circles* by chance. I hadn’t expected Harmony Circles to take over my practice and become my passion-project. I thought it was just another hippie idea, the newest fad. But once I witnessed and experienced a few Circles, it was clear that there was no denying the fact: Harmony […]

The Secret to Networking (That Gets Results!)

I recently attended a business networking event at which there was a palpable common thread: Nobody wanted to be there. I heard things like, “I hate networking events, but I figured I’d give it a shot,” and “I know this is how I’m supposed to market myself, so it’s a necessary evil.” One woman was […]

Problem Solving

How to (un)solve problems

We face many decisions, challenges, and problems every day. From choosing our clothes, to our deadlines, to our children’s meals, we have to make myriad decisions in our lives. Most of these decisions (nay, all of them, if you ask an anthropologist) are driven by, informed by, and/or affect those around us. We have to […]

Managing the Difficult Task of Firing an Employee

Handling Difficult Conversations

A friend in human resources recently shared with me that the toughest part of her new job is when she has to fire/let go of an employee. She can handle long-hours, neurotic personalities, and even an angry or belittling comment, but being the “bad guy” and bearer of bad-news feels jarringly wrong. Unfortunately, this is […]

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