What I Learned at NYC-SHRM

Last Friday, I introduced Harmony Circles to a packed room of Human Resource professionals from all across New York City. I had been invited to speak at the NYC-SHRM conference, to introduce some key concepts from the world of ADR (alternative dispute resolution), as they apply to business settings. ADR has been gaining attention and […]

Managing the Difficult Task of Firing an Employee

Handling Difficult Conversations

A friend in human resources recently shared with me that the toughest part of her new job is when she has to fire/let go of an employee. She can handle long-hours, neurotic personalities, and even an angry or belittling comment, but being the “bad guy” and bearer of bad-news feels jarringly wrong. Unfortunately, this is […]

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