Shifting from Harm to Harmony

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Course description

Culture & Diversity

At its core, embracing diversity is about cultural awareness and sensitivity. It is the ability to interact effectively with individuals of varying backgrounds, races, religions, genders, and more. It also lays the groundwork for productivity and healthy collaboration, through building trust and understanding, both internally and in client-facing interactions. Externally, cultural diversity allows businesses and organizations to effectively deliver products and services that meet the social, cultural, and linguistic needs of clients. Culturally competent businesses open new markets and networks and builds trust for client engagement and retention. Internally, businesses that embrace diversity and inclusion are more sensitive to inter-ethnic relations among their teams and foster continuous healthy dialogue that leads to innovation, motivation, and greater productivity.

Understanding one’s own cultural affiliations and assumptions can liberate us to better appreciate others as well. This workshop develops our cultural humility by introducing basic theories in anthropology and social psychology around cultural relativity and herd mentality. We explore our own identities with new eyes and connect with others in a new light, ultimately creating an atmosphere of true tolerance and respect.

Diversity & Culture includes:

  •    Awareness – being aware of your own cultural biases, assumptions, and beliefs about yourself and others.
  •    Respect – the ability to consider other cultures as equally valid and viable as your own.
  •    Humility – considering what others may experience and recognizing that yours is not the only perspective in the conversation.
  •    Open-Mindedness – an attitude of inquiry into what others may feel, believe, or experience.

Diversity and cultural awareness and sensitivity leads to greater innovation, higher profits, employee satisfaction, and trust with clients. It is a necessary set of skills for every leader or sales representative, in every market.

Who should attend?
Leaders, Managers, Team Members, Individual Contributors, and anyone who needs to interact, collaborate, and make decisions with others in order to achieve their goals.

Course delivery details
Available as a half- or full-day program both live and also virtual. Contact Harmony Strategies for details.

Why Choose Harmony Strategies?

93% of participants report having learned relevant and impactful skills

100% of our trainers are conflict management professionals

 

We offer both virtual and live programing.

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Effective Strategies For Handling Workplace Conflict

Melody Wang

Melody Wang is a Conflict Consultant with the Harmony Strategies Group and CEO of Wang Mediation, which she founded upon graduation from the University of Southern California, Gould School of Law with an MA in Alternative Dispute Resolution. Melody is a panel mediator for the New York City Family Court and serves on the Board of Directors at the Association for Conflict Resolution, Greater New York (ACR-GNY). Prior to moving to New York, Melody was an experienced civil and community mediator in Los Angeles, California, working closely with non-profits, small claim courts and the California federal court. She also led selected trainings and workshops on dispute resolution within the Asian-American community in California.  Melody has lived in the U.S., Taiwan, China and Singapore, is fluent in English, Mandarin Chinese and Taiwanese, and especially enjoys engaging in international relations and cross-cultural conflict systems.

Dara Rossi

Dara Rossi, Ph.D. is a Conflict & Strategy Consultant with the Harmony Strategies Group. She has more than 20 years of experience in the field of education and has worked with students from kindergarten through the university graduate level. Additionally, she has facilitated professional development for educators and administrators across all points on the education continuum. After10 years of service in the Department of Teaching and Learning Southern Methodist University, she launched her coaching and consulting business while continuing to serve as an adjunct professor. She holds a PhD in Curriculum and Instruction, an MBA, an MA in Dispute Resolution, and an MAT in Education, and BS in Human Development.

Isar Mahanian

Isar Mahanian, M.Sc. is a Conflict & Strategy Consultant with the Harmony Strategies Group. She is an active mediator who coaches new mediators in the program in which she serves. Isar has worked at a fast-paced technology start-up as the Head of Human Resources, leading senior executives to mitigate and resolve workplace conflicts and creating system level improvements for employees within the company. She holds a Master’s of Science degree in Negotiation and Conflict Resolution from Columbia University. 

Kimberly Jackson Davidson

Kimberly Jackson Davidson is currently the University Ombudsperson at George Mason University and member of the Harmony Strategies Group. She spent two decades at Oberlin College in Ohio, holding positions in the Office of the Dean of Students and as Visiting Lecturer in African American Studies. During her final five and a half years there, she served all campus constituencies as Ombudsperson and Director of the Yeworkwha Belachew Center for Dialogue (YBCD). Davidson is active within the International Ombuds Association (IOA), the California Caucus of College and University Ombuds (CCCUO), and the Ombuds Section of the Association for Conflict Resolution (ACR). She earned a B.A. in English Literature from Spelman College in 1986 and an M.A. from the University of Wisconsin-Madison in African Literature in 1991.

Hector Escalante

Hector Escalante is an experienced Ombuds and learning and development professional with over seven years of ombuds experience and over twenty years of experience developing and teaching course offerings which promote inclusion, healthy communication, and conflict resolution. He is the Director of the Ombuds Office at the University of California, Merced, having served many years as the organizational ombuds at the University of the Pacific. He is an ombuds partner with Harmony Strategies Group, and a consulting ombuds for Earthjustice and Union of Concerned Scientists.  Hector holds two master’s degrees and a doctorate in education. He is a United States Marine Corps veteran, a husband and father to four children. Hector’s passions include treating all with fairness, equity, dignity, and compassion and good food. 

Stuart Baker

Stuart Baker is a Conflict and Strategy Consultant with the Harmony Strategies Group. He combines decades of professional experience in the construction industry as a general contractor and carpenter and blends his project management with mediation, facilitation and workshop presentations on dispute resolution. Based on his unique combination of skills and expertise, Stuart authored the book Conscious Cooperation, a practical guide on strategic planning and negotiation for the construction and homebuilding communities. Stuart brings a broad sensitivity to his consulting work and has mediated disputes large and small – from international corporate disputes to family conflicts. Likewise, Stuart coaches and consults individuals facing business, community, religious, or family challenges. He enjoys helping people overcome obstacles and deepen their harmony and connection with others.
 

Kira Nurieli

Kira Nurieli is the CEO of the Harmony Strategies Group and is an expert mediator, conflict coach, trainer/facilitator, consultant, and restorative practices facilitator. She has spent upwards of twenty years helping clients handle conflict and improve communication strategies and has presented at numerous conferences and symposia as a subject matter expert. She holds a Master’s degree in Organizational Psychology from Columbia University and a Bachelor’s degree in Comparative Performance from Barnard College. She especially enjoys helping individuals, teams, and lay-leaders become more impactful and empowered in their work and is honored to work alongside her esteemed colleagues with the Harmony Strategies Group.

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Drop us a line for a FREE 15 minute consultation to help you handle your conflict or challenge!

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