We love sharing helpful tips and ideas!

  Here are some books we recommend: Getting to Yes by Roger Fisher and William Ury Thinking Fast and Slow by Daniel Kahneman Blink by Malcolm Gladwell Give and Take by Adam Grant Power of Habit by Charles Duhigg   These powerful TED talks are worth checking out:
  1. Amy Cuddy's talk on Body Language
  2. Brene Brown's presentation on Vulnerability
  3. Simon Sinek on Great Leadership
  4. Kelly McGonigal on Appreciating Stress
  Here are some links with information about conflict resolution and related topics: 1. The NOLO page on mediation 2. The FindLaw page on mediation 3. The ICCCR blog page has an overview of different categories of conflict resolution.  
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  • What Small- and Mid-Sized Organizations Need to Know About Ombuds
    Source: YouTube Published on2021-10-22