A New Framework for Conflict Resolution: Notebook open on a table with a camera and magnifying glass.

A New “3D” Framework for Conflict Resolution: Dignity, Dialogue, and Discovery

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In today’s increasingly complex world, workplace incivility and conflict are on the rise. There is one clear framework for conflict resolution that can help.   When conflict knocks, it’s uncomfortable, so we reach instinctively for tools to make it stop. We may listen (for a moment, sometimes too briefly), respond (sometimes too quickly), and aim […]

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