Shifting from Harm to Harmony

Workplace Appreciation: 5 Strategies to Improve Performance

Workplace appreciation is a brain-altering experience and a strategic imperative grounded in neuroscience.

When people feel seen and valued, their brains release chemicals that increase motivation, trust, and connection. And when appreciation is absent, the brain registers it as a threat to social belonging, triggering stress responses that undermine performance and collaboration.

What Happens in the Brain When We Feel Appreciated?

When someone receives sincere, specific appreciation, three key chemicals are released:

  • Dopamine: the “reward” chemical that motivates behavior and boosts positive disposition.
  • Oxytocin: the “bonding” hormone that increases feelings of trust and connection.
  • Serotonin: the neurotransmitter linked to well-being, confidence, and emotional regulation.

Appreciation helps the brain encode positive experiences more deeply, creating “inner strengths” that support resilience, problem-solving, and calm under pressure. (Green)

Put simply, workplace appreciation builds the emotional foundation for high performance, especially in environments where stress and complexity are constant.

Critically, appreciation practices lower Human Capital Risk – those behaviors and dynamics that can cripple your brand and your bottom line.

Why Lack of Workplace Appreciation Triggers the Stress Response

The human brain is wired for belonging and significance. When these needs aren’t met, such as when hard work goes unnoticed, the brain activates the amygdala, our threat detector. This “fight, flight, or freeze” response floods the body with cortisol, narrowing our focus and impairing cognitive flexibility.

This is why chronically unappreciated teams experience:

  • Lower collaboration
  • Higher burnout
  • Increased interpersonal conflict
  • Greater turnover

Workplace appreciation isn’t just about morale, it’s about retention, trust, and organizational stability. In fact, in a recent survey, 66% of employees said they would leave their job if they didn’t feel appreciated. (Jones, 2025)

Appreciation as a Performance Strategy

Too often, performance conversations focus on correction, not reinforcement and encouragement. Yet research from Harvard Business School shows that positive feedback improves both engagement and problem-solving, especially when it is frequent, specific, and personalized.

Some practical applications:

  1. Use Positive Reinforcement to Strengthen Behavior

The brain learns through repetition. When you acknowledge the behaviors you want more of like timeliness, reliability, thoroughness, curiosity, and courtesy, you reinforce neural pathways that make those behaviors more likely to repeat.

  1. Build Feedback Loops that Include Appreciation

Instead of saving praise for annual reviews, build it into team meetings, retrospectives, or project debriefs. Neuroscience shows that small, consistent doses of appreciation are more effective than rare, grand gestures.

  1. Acknowledge Emotional Labor and Invisible Work

Recognition isn’t only for results. Appreciating someone for resolving a behind-the-scenes conflict, mentoring a peer, pitching it at the last minute, or handling feedback with grace sends powerful signals of value and safety, something which the brain craves.

  1. Be Specific and Sincere

Vague compliments activate less reward circuitry than detailed, personalized praise. 

Instead of “great job,” try something on the lines of, “your ability to stay calm and reframe that difficult moment really shifted the tone of the meeting, thank you.”

  1. Make Appreciation Peer-Driven

The brain processes appreciation differently when it comes from peers versus managers. Peer recognition increases oxytocin and helps build collective efficacy – the belief that “we can do this together.”

What This Means for Leaders

Leaders shape the emotional climate of their teams. When they model regular, authentic appreciation, they lower cortisol levels, increase psychological safety, and boost creative problem-solving.

This is especially important in high-stakes or high-change environments, where team members are more likely to feel intensity and stress at work. Appreciation boosts cognitive and emotional capacity, enabling better collaboration and decision-making.

As neuropsychologist Dr. David Rock, the founder of the NeuroLeadership Institute, explains in his SCARF model, status and certainty are core brain-based needs, and recognition directly supports both. (Learn more about the SCARF Model here.)

 Culture Shifts Begin in the Brain

Creating a culture of appreciation isn’t about motivational posters or gift cards. It’s about designing systems and rituals that align with how humans actually function: biologically, socially, and emotionally.

When appreciation becomes embedded in daily practice, it rewires both individual brains and team dynamics, unlocking innovation, connection, and performance that can’t be mandated through pressure alone.

Think back to a time when someone’s appreciation changed how you felt at work.

  • What exactly did they say or do?
  • How did it impact your mindset, energy, or effort?
  • What would shift if your team made this kind of appreciation a regular practice — not the exception?

Workplace appreciation is not extra. It’s how we bring the brain, the heart, and the culture into alignment.

Check out how you can create an atmosphere of psychological safety by utilising Harmony Strategies services.

 

References and Resources

Nina Green: 7 Ways Gratitude Rewires Your Brain: The Science Behind a Powerful Practice

Danielle Jones: 50 Must-Know Employee Recognition Statistics in 2025

NeuroLeadership Institute: 5 Ways to Spark (or Destroy) Your Employees’ Motivation

Christine Porath: Ted Talk on Why Being Respectful to Your Coworkers Is Good for Business

Rick Hanson: Hardwiring Happiness

Harvard Business Review: The Feedback Fallacy

Joe Hirsch: Ted Talk on The Joy of Getting Feedback

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Melody Wang

Melody Wang is a Conflict Consultant with the Harmony Strategies Group and CEO of Wang Mediation, which she founded upon graduation from the University of Southern California, Gould School of Law with an MA in Alternative Dispute Resolution. Melody is a panel mediator for the New York City Family Court and serves on the Board of Directors at the Association for Conflict Resolution, Greater New York (ACR-GNY). Prior to moving to New York, Melody was an experienced civil and community mediator in Los Angeles, California, working closely with non-profits, small claim courts and the California federal court. She also led selected trainings and workshops on dispute resolution within the Asian-American community in California.  Melody has lived in the U.S., Taiwan, China and Singapore, is fluent in English, Mandarin Chinese and Taiwanese, and especially enjoys engaging in international relations and cross-cultural conflict systems.

Dara Rossi

Dara Rossi, Ph.D. is a Conflict & Strategy Consultant with the Harmony Strategies Group. She has more than 20 years of experience in the field of education and has worked with students from kindergarten through the university graduate level. Additionally, she has facilitated professional development for educators and administrators across all points on the education continuum. After10 years of service in the Department of Teaching and Learning Southern Methodist University, she launched her coaching and consulting business while continuing to serve as an adjunct professor. She holds a PhD in Curriculum and Instruction, an MBA, an MA in Dispute Resolution, and an MAT in Education, and BS in Human Development.

Isar Mahanian

Isar Mahanian, M.Sc. is a Conflict & Strategy Consultant with the Harmony Strategies Group. She is an active mediator who coaches new mediators in the program in which she serves. Isar has worked at a fast-paced technology start-up as the Head of Human Resources, leading senior executives to mitigate and resolve workplace conflicts and creating system level improvements for employees within the company. She holds a Master’s of Science degree in Negotiation and Conflict Resolution from Columbia University. 

Kimberly Jackson Davidson

Kimberly Jackson Davidson is currently the University Ombudsperson at George Mason University and member of the Harmony Strategies Group. She spent two decades at Oberlin College in Ohio, holding positions in the Office of the Dean of Students and as Visiting Lecturer in African American Studies. During her final five and a half years there, she served all campus constituencies as Ombudsperson and Director of the Yeworkwha Belachew Center for Dialogue (YBCD). Davidson is active within the International Ombuds Association (IOA), the California Caucus of College and University Ombuds (CCCUO), and the Ombuds Section of the Association for Conflict Resolution (ACR). She earned a B.A. in English Literature from Spelman College in 1986 and an M.A. from the University of Wisconsin-Madison in African Literature in 1991.

Hector Escalante

Hector Escalante is an experienced Ombuds and learning and development professional with over seven years of ombuds experience and over twenty years of experience developing and teaching course offerings which promote inclusion, healthy communication, and conflict resolution. He is the Director of the Ombuds Office at the University of California, Merced, having served many years as the organizational ombuds at the University of the Pacific. He is an ombuds partner with Harmony Strategies Group, and a consulting ombuds for Earthjustice and Union of Concerned Scientists.  Hector holds two master’s degrees and a doctorate in education. He is a United States Marine Corps veteran, a husband and father to four children. Hector’s passions include treating all with fairness, equity, dignity, and compassion and good food. 

Stuart Baker

Stuart Baker is a Conflict and Strategy Consultant with the Harmony Strategies Group. He combines decades of professional experience in the construction industry as a general contractor and carpenter and blends his project management with mediation, facilitation and workshop presentations on dispute resolution. Based on his unique combination of skills and expertise, Stuart authored the book Conscious Cooperation, a practical guide on strategic planning and negotiation for the construction and homebuilding communities. Stuart brings a broad sensitivity to his consulting work and has mediated disputes large and small – from international corporate disputes to family conflicts. Likewise, Stuart coaches and consults individuals facing business, community, religious, or family challenges. He enjoys helping people overcome obstacles and deepen their harmony and connection with others.
 

Kira Nurieli

Kira Nurieli is the CEO of the Harmony Strategies Group and is an expert mediator, conflict coach, trainer/facilitator, consultant, and restorative practices facilitator. She has spent upwards of twenty years helping clients handle conflict and improve communication strategies and has presented at numerous conferences and symposia as a subject matter expert. She holds a Master’s degree in Organizational Psychology from Columbia University and a Bachelor’s degree in Comparative Performance from Barnard College. She especially enjoys helping individuals, teams, and lay-leaders become more impactful and empowered in their work and is honored to work alongside her esteemed colleagues with the Harmony Strategies Group.

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