Shifting from Harm to Harmony

The Most Important 4 Words

Most of us coast through life – get an education, have a career, get together with friends and family, get old and pass on. We enjoy ups and downs, achievements and failures. It’s normal. It’s human. Life is beautiful and sad and rich. And some of us have especially difficult challenges along our journey – we face illnesses, unemployment, addictions, and crises that we had never imagined.

No matter what your journey looks like, there are 4 special words that will get you and those you love to a richer, deeper life experience. These words will shape your character, define your relationships, and frame your life’s picture with love. They are, no doubt, the most important 4 words you need to know – and use often!

The magic of this string of words is that it’s not a statement. It’s a question. In fact, it’s probably the most important question to ask your friends and loved ones. Especially those who face exceptional challenges or who are in the midst of a crisis. This question is what will lead to more fulfillment, more joy, and more connectivity than any other. It actually can be an antidote to depression and a way to embrace optimism not only in your own life, but in the lives of those around you as well.

So you’re probably wondering about these magic words – this life-changing question. Must be something complex or difficult to comprehend, right? Believe it or not, this question has been in your space since kindergarten. Or maybe even before! It’s one of the most basic questions that we share with children from when they first start to understand language and begin to express their needs:

“How can I help?”

That’s it. It’s so simple, yet so broad. Because implicit in these 4 words is a vast universe of emotion, care, and concern.

These words have incredible power, especially because they are a question. When we ask someone a question, we put the put the power solidly in their space. No longer are our friends the victims of their crisis: they are now in the driver’s seat. Here is an opportunity for them to take the reins – what would they like you to do.

See, when we face challenges, we feel overwhelmed and powerless. When friends ask us questions, it helps us feel just a tad more agency. Just a smidgen more respected and capable.

Another beautiful element of this question is the word “How”. It’s not about what I can do – it incorporates everything. Maybe help is in the emotional realm. Or the physical. Or the spiritual. “How” opens up a conversation with infinite possibilities.

When we ask a friend or loved-one “How can I help?” we implicitly put our needs aside. We put them in the center and frame our position as that of the support, the co-pilot, the assistant. We send a message that our needs come second.

Now, this is a big deal. Most of us, especially in the West, focus most of our time and energy on ourselves. Social media spews content to attract us in self-growth, self-assessment, self-esteem, self-promotion. We don’t take nearly as much time focusing on others as we can and should. Because believe it or not, all of this self-focus can actually feed into depression. If the world completely revolves around us, we are left feeling lonely and scared.

When we fully embrace, “How can I help you?” we grow in character and dig into emotional depths of connectivity with others. That sense of connectivity leads to a sense of fulfillment – self-fulfillment. We actually feel better when we give of ourselves to others.

Fulfillment. Care. Opportunity. Support. All of these are wrapped into 4 simple words and can make a world of difference both to you and to the person you’re speaking with. Try it out. Memorize it and use it often. And let me know how your days play out when you do!!

 

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Melody Wang

Melody Wang is a Conflict Consultant with the Harmony Strategies Group and CEO of Wang Mediation, which she founded upon graduation from the University of Southern California, Gould School of Law with an MA in Alternative Dispute Resolution. Melody is a panel mediator for the New York City Family Court and serves on the Board of Directors at the Association for Conflict Resolution, Greater New York (ACR-GNY). Prior to moving to New York, Melody was an experienced civil and community mediator in Los Angeles, California, working closely with non-profits, small claim courts and the California federal court. She also led selected trainings and workshops on dispute resolution within the Asian-American community in California.  Melody has lived in the U.S., Taiwan, China and Singapore, is fluent in English, Mandarin Chinese and Taiwanese, and especially enjoys engaging in international relations and cross-cultural conflict systems.

Dara Rossi

Dara Rossi, Ph.D. is a Conflict & Strategy Consultant with the Harmony Strategies Group. She has more than 20 years of experience in the field of education and has worked with students from kindergarten through the university graduate level. Additionally, she has facilitated professional development for educators and administrators across all points on the education continuum. After10 years of service in the Department of Teaching and Learning Southern Methodist University, she launched her coaching and consulting business while continuing to serve as an adjunct professor. She holds a PhD in Curriculum and Instruction, an MBA, an MA in Dispute Resolution, and an MAT in Education, and BS in Human Development.

Isar Mahanian

Isar Mahanian, M.Sc. is a Conflict & Strategy Consultant with the Harmony Strategies Group. She is an active mediator who coaches new mediators in the program in which she serves. Isar has worked at a fast-paced technology start-up as the Head of Human Resources, leading senior executives to mitigate and resolve workplace conflicts and creating system level improvements for employees within the company. She holds a Master’s of Science degree in Negotiation and Conflict Resolution from Columbia University. 

Kimberly Jackson Davidson

Kimberly Jackson Davidson is currently the University Ombudsperson at George Mason University and member of the Harmony Strategies Group. She spent two decades at Oberlin College in Ohio, holding positions in the Office of the Dean of Students and as Visiting Lecturer in African American Studies. During her final five and a half years there, she served all campus constituencies as Ombudsperson and Director of the Yeworkwha Belachew Center for Dialogue (YBCD). Davidson is active within the International Ombuds Association (IOA), the California Caucus of College and University Ombuds (CCCUO), and the Ombuds Section of the Association for Conflict Resolution (ACR). She earned a B.A. in English Literature from Spelman College in 1986 and an M.A. from the University of Wisconsin-Madison in African Literature in 1991.

Hector Escalante

Hector Escalante is an experienced Ombuds and learning and development professional with over seven years of ombuds experience and over twenty years of experience developing and teaching course offerings which promote inclusion, healthy communication, and conflict resolution. He is the Director of the Ombuds Office at the University of California, Merced, having served many years as the organizational ombuds at the University of the Pacific. He is an ombuds partner with Harmony Strategies Group, and a consulting ombuds for Earthjustice and Union of Concerned Scientists.  Hector holds two master’s degrees and a doctorate in education. He is a United States Marine Corps veteran, a husband and father to four children. Hector’s passions include treating all with fairness, equity, dignity, and compassion and good food. 

Stuart Baker

Stuart Baker is a heart-centered strategic consultant with the Harmony Strategies Group. He makes use of all his experience in the construction industry, mediation and presenting, combined with years of spiritual pursuit, to offer a unique and broad sensitivity in his consulting work. He loves helping people deepen their harmony and connection with others, and with themselves. We are honored to have Mr. Stuart Baker on our team, pioneer of “Conscious Cooperation” – his book can be ordered here
 

Kira Nurieli

Kira Nurieli is the CEO of the Harmony Strategies Group and is an expert mediator, conflict coach, trainer/facilitator, consultant, and restorative practices facilitator. She has spent upwards of twenty years helping clients handle conflict and improve communication strategies and has presented at numerous conferences and symposia as a subject matter expert. She holds a Master’s degree in Organizational Psychology from Columbia University and a Bachelor’s degree in Comparative Performance from Barnard College. She especially enjoys helping individuals, teams, and lay-leaders become more impactful and empowered in their work and is honored to work alongside her esteemed colleagues with the Harmony Strategies Group.

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