What I Learned at NYC-SHRM

Last Friday, I introduced Harmony Circles to a packed room of Human Resource professionals from all across New York City. I had been invited to speak at the NYC-SHRM conference, to introduce some key concepts from the world of ADR (alternative dispute resolution), as they apply to business settings. ADR has been gaining attention and impact in many spheres of American life, and I was excited to contribute to its application in the business world, by way of discussing a unique application in the workspace. A few hours before I spoke, Johnny C. Taylor Jr. challenged the crowd with a fascinating […]

The 3 Most Important Communication Skills for Business Leaders

As a Conflict & Communication Consultant, I am often asked my opinion on the most important skills that a manager needs, in order to inspire and lead effectively. Since each individual company and team will have its own flavor and style, you might think it nearly impossible to come up with skills that hold across industries, across teams, and across cultures. But in my experience, there are three skills that any manager would need, no matter which company, location, or industry she is in. These skills are what leaders require in order to be truly effective and drive innovation, collaboration, […]

The Magic of Harmony Circles

I came upon the idea of Harmony Circles* by chance. I hadn’t expected Harmony Circles to take over my practice and become my passion-project. I thought it was just another hippie idea, the newest fad. But once I witnessed and experienced a few Circles, it was clear that there was no denying the fact: Harmony Circles are the most effective, efficient, and flat-out enjoyable way to create a sense of community, responsibility, and belongingness. They foster healthy listening and compassionate relationships overnight. They can be applied to enhance employee relations, boost innovation, or build trust to get past conflicts. They […]

The Most Important 4 Words

Most of us coast through life – get an education, have a career, get together with friends and family, get old and pass on. We enjoy ups and downs, achievements and failures. It’s normal. It’s human. Life is beautiful and sad and rich. And some of us have especially difficult challenges along our journey – we face illnesses, unemployment, addictions, and crises that we had never imagined. No matter what your journey looks like, there are 4 special words that will get you and those you love to a richer, deeper life experience. These words will shape your character, define […]

What My Chemistry Teacher Taught Me About Conflict

In high school, I had a fantastic chemistry teacher, Mrs. B, who was driven to inspire us with a love of learning. We were a crowd of honors students, and she seemed to bare her soul to us, through her passion for chemistry. In her commitment to challenge us in our scientific growth, she served as a role model for what teaching can and should be. And it only occurred to me recently that although my career has little to do with chemistry (aside from interpersonal “chemistry,” as a metaphor for love relations), she imparted a wisdom that I use […]

Problem Solving

How to (un)solve problems

We face many decisions, challenges, and problems every day. From choosing our clothes, to our deadlines, to our children’s meals, we have to make myriad decisions in our lives. Most of these decisions (nay, all of them, if you ask an anthropologist) are driven by, informed by, and/or affect those around us. We have to keep in mind everyone else’s interests, when we make our decisions. Those of us in leadership positions, from CEOs to parents, from non-profit lay leaders to board members, have even more decisions we need to make. And these decisions all involve many parties, affecting thousands […]