Focusing Inwards
One of the key traits of a strategic conflict expert — like an Ombuds, mediator, or conflict coach — is contrarian thinking. I specialize in noticing what my clients missed, considering alternative approaches, and bringing to light different perspectives. When a client says “she’s acting this way,” I immediately question “what if she could act that way?” or if a client feels helpless, I’ll invite them to consider where they may be overlooking a powerful network of colleagues. So it makes sense that in the middle of a pandemic, when everyone is feeling gloom-and-doom, a contrarian will ask “what is the opportunity that is being presented right […]