In a year defined by rapid change, strained teams, and heightened uncertainty, “workplace resilience” has become a survival strategy. Yet most organizations continue to misunderstand what resilience actually is. It’s not about “pushing through,” avoiding conflict, or working harder under pressure. Resilience is the capacity of a system to adapt, respond, and recover without fracturing. […]
How an Ombuds Boosts Workplace Resilience Read More »
Human capital risk isn’t just about turnover and who quits – it’s about what gets lost, before and as the talent leaves. Conflict. Burnout. Disengagement. Microaggressions. Silos. Missed feedback loops. These are often the quiet tremors that signal deeper human capital risks within an organization. Left unaddressed, they compound while silently undermining retention, morale, innovation,
Organizational Ombuds: Reduce Human Capital Risk Read More »
In today’s increasingly complex workplaces, where differing perspectives intersect and hybrid work environments are becoming the norm, organizations must navigate an evolving landscape of communication, conflict, and culture. Cultivating harmony isn’t just a philosophy—it’s what drives a successful and enduring business. And a critical and often overlooked role that ensures this vision is translated into
The Vital Role of the Ombuds: Fostering Harmony in Organizations Read More »
In today’s diverse and dynamic work environments, fostering a culture of respect and civility is paramount. An organizational ombuds plays a crucial role in promoting workplace civility by providing a confidential, neutral, and informal resource for employees to voice concerns, resolve conflicts, and navigate challenges. The ombuds assists employees and managers in addressing workplace issues
How the Ombuds Promotes Civility Read More »
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Kimberly Jackson Davidson is currently the University Ombudsperson at George Mason University and member of the Harmony Strategies Group. She spent two decades at Oberlin College in Ohio, holding positions in the Office of the Dean of Students and as Visiting Lecturer in African American Studies. During her final five and a half years there, she served all campus constituencies as Ombudsperson and Director of the Yeworkwha Belachew Center for Dialogue (YBCD). Davidson is active within the International Ombuds Association (IOA), the California Caucus of College and University Ombuds (CCCUO), and the Ombuds Section of the Association for Conflict Resolution (ACR). She earned a B.A. in English Literature from Spelman College in 1986 and an M.A. from the University of Wisconsin-Madison in African Literature in 1991.
Hector Escalante is an experienced Ombuds and learning and development professional with over seven years of ombuds experience and over twenty years of experience developing and teaching course offerings which promote inclusion, healthy communication, and conflict resolution. He is the Director of the Ombuds Office at the University of California, Merced, having served many years as the organizational ombuds at the University of the Pacific. He is an ombuds partner with Harmony Strategies Group, and a consulting ombuds for Earthjustice and Union of Concerned Scientists. Hector holds two master’s degrees and a doctorate in education. He is a United States Marine Corps veteran, a husband and father to four children. Hector’s passions include treating all with fairness, equity, dignity, and compassion and good food.
Kira Nurieli is the CEO of the Harmony Strategies Group and is an expert mediator, conflict coach, trainer/facilitator, consultant, and restorative practices facilitator. She has spent upwards of twenty years helping clients handle conflict and improve communication strategies and has presented at numerous conferences and symposia as a subject matter expert. She holds a Master’s degree in Organizational Psychology from Columbia University and a Bachelor’s degree in Comparative Performance from Barnard College. She especially enjoys helping individuals, teams, and lay-leaders become more impactful and empowered in their work and is honored to work alongside her esteemed colleagues with the Harmony Strategies Group.
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